Amazon Is Not Associated With Our Company In Any Way But We Are Providing Amazon Automation Services

Terms and Conditions

When you place an order with us (i.e., you make payment for an order) then you are considered to have read – understood and agreed to the terms and conditions listed on this page.

Refund Policy

We will refund 100% of the paid fee if you make a request for a refund before we start working on your ordered product (except the transaction charges that will be deducted). Once an order is delivered you are no longer eligible to ask for a 100% refund. Once an Order has been started, the hours put into the project cannot be recuperated and thus we will not provide a refund. The Products and Services offered are non-refundable and come with no warranties, expressed or implied. However, you may ask for up to 1 revision free of charge. In case you are not 100% satisfied with the quality of the product/ services, you may ask for a 50% refund against the paid fee amount.

We will process the refund of 50% fee amount subject to verification of the quality concerns you would claim. In case you have a special complaint, or scenario and demand a full fee amount refund then your case shall be forwarded to the evaluation committee and they will take an impartial decision based upon facts and evidence.

It is important that you read and fully understand the refund policy in order to have full knowledge of the privileges and limitations governed by the KDP Affiliation. We offer refunds only in special cases and specified conditions, detailed as under:

Incompetent Delivery : Once the work is delivered, customers are only entitled to claim a refund once they have exhausted all the options detailed as under;
If it does not comply with project requirements (as requested/documented by the customer). We are committed to providing our customers with 100% satisfaction and offer unlimited revisions to ensure that the delivery is up to the mark. We assign, re-assign and re-write your work to ensure complete satisfaction.
Reserve FREE Pages for the future, but of the same value and you can avail them at any time. If we’re still not able to deliver what you asked for, a refund will be processed with a mutual agreement on a set percentage which is not more than %50 in any condition (but only in the cases where the delivery is completely off the mark)

Late Delivery : We believe in “On Time Delivery” but if, for any reason we fail to deliver the asked service on time, after at least three attempts to contact us, your refund will be processed once it is established through documentary evidence that the late delivery was the company’s fault, so refund will be processed with a mutual agreement on a set percentage which is not more then %50 in any condition.

Refund Time Frame : Refunds must be claimed within 14 days of the Service Purchased. Refunds claimed after the set time frame will not be entertained.
All customers must note the deadline for claiming a refund at the time of placing an order.

Cases where the refund will not be issued : In case of late delivery due to some minor technical errors, such as grammatical, typing, word count, missing references etc., refunds will be processed with mutual agreement and the company will only settle with partial refunds or discounts reserved for future purchases.
The company will not be responsible for any delay from the client’s end.
Reasons such as ‘change of mind’,‘disagreement with partner’ or other reasons that do not pertain to the service will not be subject to refund under any circumstances.
The company has not been contacted for more than 2 weeks of the project.
You have demanded unrealistic revisions.
No refund will be issued on the basis of low editing.
Book cover is not provided by the customer.
Once the initial design is approved by the customer and/or provided any revision on the book cover designer.
Any error through Amazon Kindle Account will be resolved by our team but the customer can`t request of any kind of refund because of any delay occurring by the approval “system” of Kindle Direct Publishing (Amazon).

Limitations on Revisions

Editing Orders: We will revise edited content to ensure that no objective or technical errors remain. If no objective or technical errors remain in the content, any further revisions to that content are provided at the sole discretion of the Company.

Ghostwriting Orders: We will revise small segments of written material until that segment is approved by the Client. Once the Client approves of the content that we develop, revisions to that content will be billed at an appropriate editing rate.

Limitation Of Liability

You agree to release and hold the Company and its employees, officers, directors, shareholders, agents, representatives, affiliates, subsidiaries, advertising, promotion and fulfillment agencies, any third-party providers, or sources of information or data and legal advisers (the “Company’s Affiliates”) harmless from any and all losses, damages, rights, claims, and actions of any kind arising from or related to the Products, including but not limited to: (a) telephone, electronic, hardware or software, network, Internet, email, or computer malfunctions, failures or difficulties of any kind; (b) failed, incomplete, garbled or delayed computer transmissions; (c) any condition caused by events beyond the control of the Company that may cause the Product to be delayed, disrupted, or corrupted; (d) any injuries, losses or damages of any kind arising in connection with or as a result of utilizing our services; or (e) any printing or typographical errors in any materials associated with our services. In addition, you agree to defend, indemnify, and hold the Company and Company’s Affiliates harmless from any claim, suit or demand, including attorney’s fees, made by a third party due to or arising out of your utilizing of our services, your violation or breach of these Terms and Conditions, your violation of any rights of a third party, or any other act or omission by you.

In no event shall the Company be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of this Website or any information provided on this Website. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.


You acknowledge and agree that We may unilaterally change the Privacy policy and the Terms and Conditions. We recommend you review both pages from time to time as any such changes will be reflected in this section of our Website.

Contacting Us

If you have any queries regarding our policies, you may send an email to : [email protected]